* Lessons missed by a student are forfeited unless notice is given no later than 24 hours before the lesson time.
* Students are allowed to cancel 24 Hours in advance up to ONLY TWO lessons each academic term.
* Make up lessons expire at the end of the academic year and are the customer's responsibility.
* All payments must be paid in advance or according to the payment plan one will have. A late payment could result in a student's suspension from the lesson/we reserve the right to commence legal proceedings to recover the debt.
* Termly payments should be made full in advance or half before lessons and the other half the following month.
* No cover lesson done for the group lessons. Students must come to class on time with the appropriate materials.
* In the event of discontinuance or changing of lessons, TWO WORKING WEEKS notice is required
* Please note that No Refunds for all group lessons (Exchange with another lesson only).
* If such notice is not given to our office the fees for the registered time must be paid.
* In case of annual payment cancellation, the refund will be calculated from the termly fee.
* Annual payments must be completed latest by end of November, in case of late payment the fee will be calculated from the termly price.
* Any complaints or grievances should be directed to the school office in the first place. Written complaints and grievances should be directed to info@londonschoolofart.com
* London School of Art's assures to take necessary measures and take all feedback or grievances seriously following their safeguarding policy (available on request).
* The school can only register students for exams, once the teachers confirm students are ready to take their gradings. No student will be registered for an exam if they are not ready.
* I give permission for the trained member of staff to administer appropriate first aid if required.
* I understand that the fee should be paid by the date agreed on the back of this form.
* In the event of a teacher's planned or up-planned absence, LSA may provide a substitute at its discretion.
* Neither refund nor credit will be granted for teacher absence when a substitute is provided.
* If substitute teacher arranged, LSA management is not obliged to notify the parents/students.
* Notice of cancellation of a lesson or absence must be given to a member of our counter staff, only. Such notice is invalid if delivered to your teacher. Same day cancellations are ineligible for makeup lessons.
* Students who do not show up for their lessons will not be eligible for makeup under any circumstance.
* All students are required to change into appropriate attire in designated changing rooms provided by London School of Arts. Changing in hallways or other public areas is strictly prohibited. This policy ensures the privacy and comfort of all students and maintains a professional and respectful atmosphere within the school premises.
* Under no circumstances are customers permitted to use mobile phones within the changing room facilities, as outlined in our terms and conditions.
* Attendance at London School of Arts is contingent upon adherence to the following behavioural standards. In the event that a student's behavior disrupts the learning environment or poses a threat to the safety and well-being of others, London School of Arts reserves the right to terminate the agreement with the student and their guardians.
* Specifically, if a student's or their legal guardian's conduct, whether through distributive behavior, verbal abuse, physical aggression, or any other disruptive actions, persists after two warnings, London School of Arts retains the right to immediately terminate the agreement with the student and their guardians.
* In such cases, any refund requests will be assessed on a case-by-case basis, taking into consideration the nature and severity of the issue leading to termination. However, London School of Arts reserves the right to exercise discretion in determining the eligibility of a refund.
* London School of Arts is committed to safeguarding the welfare of all students. Our safeguarding policy is available on request for review.
* By agreeing to these terms and conditions, students and their guardians acknowledge their responsibility to maintain a respectful and safe learning environment for all members of the London School of Arts community. Failure to do so may result in termination of the agreement without a refund.
* London School of Arts is dedicated to fostering a safe and respectful learning environment for all students, staff, and parents. Any form of abusive behavior, whether by a student or a parent/guardian, will not be tolerated.
* Abusive behaviour includes but is not limited to: Verbal abuse Threats of physical violence Intimidation Harassment Disrespectful language or gestures.
* In the event that a student or parent/guardian displays abusive behavior towards any member of the London School of Arts community, the following steps will be taken: Warning: The individual will be given verbal or written warnings, clearly outlining the
* Termination: If the individual persists in displaying abusive behaviour of any kind after receiving multiple warnings, the London School of Arts reserves the right to immediately terminate the agreement with the student or their parent/guardian, depending on the situation.
Please note that this policy is in addition to our existing terms and conditions and safeguarding policy.
London School of Arts is committed to providing a safe and comfortable environment for all students. We appreciate your cooperation in adhering to this policy.
* All data is stored securely. No actual data is copied, shared or transferred under any circumstances. We will only use your personal data when/if the law allows us to.